At Light Shine Trading (LST), we are committed to assure that
your experience with our product is an easy-going one. We do
give you our best after sales services to make sure each and
every step of your experience runs smoothly.
Once you purchase one of our products, you will be automatically
eligible to enjoy our wide range of services. This includes
- Periodic services
If your product has reached the milestones mentioned in the
respected standards or product manual, you should make sure we
do the servicing before you continue to enjoy its smooth
functionality. Simply call us and we will arrange the rest for
you.
- Repair & maintenance
If by any reason, the product is not operational anymore, let
our technicians do the job for you. With a team of expertise
professionals, we will be able to sort your problem out by
repairing damaged parts or replacing them. If you product is
still in its warranty period, just visit warranty page of this
website to report a guarantee claim. You are assured to get our
feedback within less than 24 hours! Any needed action will be
taken to make sure the product comes back to a functioning state
or it will be replaced (depends to warranty agreement).
- Spare parts supply
If your product is not operating properly due to a damaged part
and you know how to fix it, simply ask for spare parts from us.
We do keep a reasonable inventory of spare parts locally to make
sure your device could get its functionality back as soon as
possible.